Privacy policy for a lean support and checkout flow.

This launch version covers contact details, support requests, Stripe-hosted checkout, and service delivery communications.

Information collected

Northbound Operator may collect names, email addresses, company information, scheduling details, and support messages when someone contacts the business or purchases a service. Payment details are processed by Stripe and are not stored directly on this website.

How information is used

To deliver memberships, launch packs, and strategy sprints.
To send invoices, receipts, scheduling notes, and support updates.
To improve service delivery and reduce repetitive support requests.

Payments

Payments are handled through Stripe hosted checkout or invoice flows. Customers should review the payment provider's privacy terms for card processing and payout handling.

Contact and support records

Support requests and billing conversations may be retained for customer service, accounting, fraud prevention, and dispute resolution.

Contact

Privacy questions can be sent through the support center and, once configured, the business support email listed there.